Pursuant to art. 52 and following of the Consumer Code (Legislative Decree 206/05 and subsequent amendments) you may withdraw from the contract without giving any reason, by sending an email to info@momagioielli.it within 14 days from the date you received the Product or, in the case of distributed deliveries that are part of a single order, from the date of the last delivery. The date indicated on the delivery note is fully proof of receipt. The returned Jewels must be sent to MOMA in a single shipment, within 14 days from the sending of the notice of withdrawal, to the following address: Via Bellavista 3 18012 Bordighera.
The right of withdrawal can be exercised only if the Jewels are provided with the relative packaging and label and are intact at the time of return; therefore, in the case of used or damaged Jewels you will not be able to exercise the withdrawal from the sales contract.
After the return of the Jewels, MOMA carries out the necessary checks regarding their compliance with the aforementioned terms and conditions. In the event that the checks are concluded positively, MOMA will send you, via e-mail, the relative confirmation of the acceptance of the returned Jewels, with indication of the repayment terms that will be made in the following 2 days. In this case, MOMA will reimburse the sums paid at the time the order is sent, after deducting the amount of Euro 50.00 for the cost of returning the Jewels. This deduction is not provided in case of ascertained responsibility of MOMA for the return (sending the wrong jewel, defective item, wrong sending address).
If there is no correspondence between the recipient of the Jewels indicated in the order form and who made the payment of the amount due for their purchase, the repayment of the amounts paid, in case of exercise of the right of withdrawal, will be performed by MOMA against those who made the payment.
The return for jewelry that has been customized (change of size, color, stones, engraving, etc.) by express request of the customer is not accepted.